FAQ
Straight answers.
What this is, where it works, how long a report takes, what it cannot see, and how to cancel.
Is this title insurance?
No. There is no policy and no claim payment. You get a title search report and later alerts. If a bad deed is recorded, clearing it still runs through the recorder and the courts, and through a title policy if you have one and it covers the problem.
Will this stop someone from filing a deed or a lien?
No. TitleXSI does not lock the title and does not sit in front of the recorder. An alert means a document was already recorded, or a search found one. You then decide whether to call the county, the police, and a lawyer.
Which counties?
Cook County and DuPage County for this launch. Will County remains in the code and is turned off. Both launch counties also offer their own free fraud alerts. Those are worth using. They are a notice, not a written explanation of the document.
How long does the first report take?
The aim on this pilot is 2 business days after you order, including a person’s review. A section that has to be read on a county website can take longer. The report says when a part is still waiting. Waiting is not the same as all clear.
What can’t you see?
Documents that were never recorded. Records indexed under a name you did not give us. Offices you did not ask us to search. A forgery that never hits an index we check. We also do not give legal advice, and we do not unwind a recording.
How do I cancel?
From the account, on the billing page. Cancellation stops the next charge. Service continues through the days you already paid for. You get a confirmation email. There is no phone queue in this pilot.
What does the monthly plan include?
Monitoring and the report produced for that paid period. It does not include a separate free title search. The annual plan does include a search on the current home. The new-homebuyer offer includes a search on the home being purchased and six months of monitoring at no charge, then the monthly price unless you cancel.
Do you sell my information to a lender?
No. The equity note on a report is educational. The “talk to a lender” button is off unless a feature flag is turned on, and even then this pilot does not sell leads or send your report to a lender.